Your First Visit


We recognize it can feel overwhelming to take the first step in making a change in how you have been doing things – emotionally or physically. No matter who you plan to meet with here at Omaha Integrative Care; we will support you. If you are unsure of who you should schedule with first, consider talking with one of our Integrative Coordinators about our services and practitioners. Give us a call at 402-934-1617, option 1.

Preparing for Your First Visit:

Know What’s Covered

One of the first questions you might ask is, “Will this be covered by my insurance?” Because coverage and costs can vary greatly among providers and plans, we cannot always provide a definitive answer. The best way for you to find what is covered and what your costs will be, is to contact your insurance company directly. Use this Benefits Verification Form, a step-by-step guide to help you know what questions to ask and what information to gather.

Paperwork & Arrival

In order to make your first visit a richer and more effective experience, the following steps in preparation should be taken:

  • Counseling & Therapy/ Psychiatric Medication Management/ Primary Medical Care/ Acupuncture:
    • Complete information and paperwork on our patient portal as this information is very helpful to our practitioners – they will review prior to your appointment and do the necessary preparation for your sessions.
    • Collect and bring in any medical records relevant to the care you have received – or have them faxed to us at 402-934-5228. This may include any recent test results that may be important in better understanding your health conditions.

We recognize accessibility, and so if you are unable to complete the information online via the Patient Portal, please plan on arriving 20 minutes prior to your appointment time.

  • Massage & Bodywork:
    • Arrive 15 minutes early to fill out paperwork and allow your therapist to review, this ensures that the massage is catered to your needs.
    • Ensure you are well hydrated prior to your appointment, as this helps during your massage to break up inflammation in the muscles.
  • Yoga/ Classes/ Groups:
    • Arrive 5-10 minutes early in order to get comfortable, find your place, and grab tea or water.
    • Collect and bring any relevant information your teacher or facilitator may need for the class or group.
    • If applicable, and feels comfortable, discuss any illnesses, diseases or treatments that may, or could, interfere with the class or group.

Becoming a Partner in Your Health

Because of our unique approach and personalized treatment we ask that you take the time to learn how you can be a partner in your health while receiving services at OIC.

You are the expert on you. While we are proud to have many experienced and gifted practitioners, you know yourself better than anyone. When developing a course of action or treatment plan it is important that you are honest with your practitioner about what you feel ready to commit to. We want to know if you have a “gut” feeling about something – it’s often the most important piece of data we get!

Empower yourself.

Healthcare in the United States is changing quickly. While we are looking forward to some promising changes and always trying to keep track of new information we may not know your particular health insurance information. Be sure to investigate what your insurance covers, what the costs to you will be and other important information (see FAQs About Insurance Coverage). Ask the questions and if you feel strongly about something let someone know!

Keep financial stress to a minimum.

We understand that carrying a balance can be stressful, which is counter-intuitive to the work you and your practitioner(s) are doing at OIC. Financial health is just as important as other areas of health. We ask that you make payments at the time of service. If this is difficult, talk with your practitioner about creating a plan that works for you.


Mindfulness is not only an effective practice for physical and emotional conditions; it is the way we practice at OIC. This means that we are present in the moment for each person we interact with. Sometimes, this may mean we run late if there is a crisis or situation that needs extra attention. We ask for you to be patient – someday it may be you who needs an extra few minutes!

Enjoy the sanctuary.

We strive to create a peaceful and healing environment at OIC. We welcome you to come early or stay a little extra for some respite from the rest of the world. Please help us in maintaining a quiet and healing environment.

Commit to yourself.

The best way to be a partner in your health at OIC is to commit to yourself that you will take good care of you! Many of the integrative therapies are not passive, but require you to practice and work. We know this can be hard and will be there for you. Take a class, sign up for a group, get a massage, stick to your diet and everything else you deserve to do for you. When it gets tough – let us know, and we will be there to support!

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