Appointment Cancellations or Changes
We value your time and commitment to your health and seek to provide the highest level of care. In order to help us provide this for each patient we ask that you honor our 24-hour notice of cancellation or appointment change in the event another client may need that time. There is a late cancelation or no-show fee that is automatically posted to your account. Please note that if your treatments are covered under insurance, you must pay this amount out of pocket – we cannot bill insurance for missed treatments. We understand that some events are unavoidable. If you have questions please discuss this with your provider.
Your patient records and information will be kept confidential and shared only when necessary to provide care and services, or by your authorization, or when required or permitted by law.
We accept American, Express, Visa and Mastercard credit cards, checks, and cash.
We are contracted with most insurance providers. Your coverage depends on what type of plan you have. Please review and complete our Benefits Verification Form.
Health Savings Accounts
If you have an HSA (Health Savings Account), through this account you may be able to pay for acupuncture services, massage, yoga, and supplements with pre-tax dollars. It is important that you call to verify what services are eligible under your particular plan.
Winter Weather Policy
Omaha Integrative Care follows Millard Public Schools. If Millard calls school of, due to snow or ice, our support staff or Integrative Experience Team will not be in. However, it is at the discretion of your provider. If you have an appointment during a day our Integrative Experience Team is not in, your appointment will stay unless otherwise notified.